Terms and Conditions

Shoptserends Terms and Conditions

Welcome to Shoptserends! By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, do not use our site or make a purchase.

1. General Information

These Terms and Conditions govern the use of the Shoptserends website and the purchase of products through our online store. We reserve the right to update, change, or modify these terms at any time, and such changes will take effect immediately upon posting.

2. Product Availability

• All products offered on the Shoptserends website are subject to availability. We strive to maintain accurate inventory levels, but in rare cases, a product may become out of stock or discontinued after an order has been placed.
• In the event a product is unavailable after your purchase, we will notify you and offer an alternative product or a full refund.

3. Orders and Payment

• By placing an order on Shoptserends, you are offering to purchase a product in accordance with these Terms and Conditions. All orders are subject to acceptance by us.
• We accept payments via Visa, MasterCard, American Express, and JCB. Payment is due at the time of order, and we reserve the right to cancel or refuse orders at our discretion.
• The total price of your order will be confirmed during checkout, including applicable shipping fees and taxes.

4. Shipping and Delivery

• Please refer to our Shipping Policy for detailed information regarding shipping options, delivery times, and costs.
• While we aim to meet estimated delivery times, shipping delays can occur due to unforeseen circumstances such as weather, holidays, or customs processing.
• We are not liable for any delays in shipping or delivery once the product leaves our warehouse.

5. Returns and Refunds

• All returns and refunds are governed by our Refund and Returns Policy. If you are not satisfied with your purchase, please review the return guidelines within 30 days of receiving your order.
• You are responsible for return shipping fees, unless the product is defective or damaged upon arrival.
• Refunds will be processed to the original payment method, typically within 5-7 business days after we receive and inspect the returned item.

6. Product Descriptions and Pricing

• We make every effort to accurately describe the products and display the correct pricing on our website. However, errors may occur. In the event of a pricing error or misdescription, we will notify you and offer you the option to proceed with the corrected price or cancel the order.
• Prices are subject to change without notice. We reserve the right to modify pricing, promotions, or availability of products at any time.

7. Intellectual Property

• All content on the Shoptserends website, including images, text, logos, graphics, and product descriptions, is the property of Shoptserends and is protected by copyright, trademark, and other intellectual property laws.
• You may not use, reproduce, or distribute any content from our site without express written permission from Shoptserends.

8. Privacy

• We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

• Shoptserends will not be held liable for any damages, including but not limited to loss of profits, data, or any incidental or consequential damages arising from the use of our website or products.
• Our total liability for any claim arising from the use of the website or purchase of products will be limited to the amount you paid for the product in question.

10. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of the State of Virginia, USA. Any disputes related to these terms will be resolved in the appropriate courts located in Virginia.

11. Indemnification

• You agree to indemnify, defend, and hold harmless Shoptserends, its officers, directors, employees, and agents from any and all claims, damages, liabilities, and expenses arising out of or in connection with your use of the website or violation of these Terms and Conditions.

12. Account Responsibility

• If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your username and password.
• You agree to notify us immediately of any unauthorized use of your account or any security breach.

13. Third-Party Links

• Our website may contain links to third-party websites. These links are provided for convenience, but we do not endorse or control these external sites. We are not responsible for the content or privacy practices of any third-party websites.

14. Entire Agreement

• These Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Refund & Returns Policy, constitute the entire agreement between you and Shoptserends regarding the use of the website and the purchase of products.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: [email protected]
• Phone: +1 662-285-8021
• Address: 11024 Hickorywood Lane, Coeburn, VA 24230, USA